Tips & Articles on Traveling, Aviation, Boating and Cruises
Aviation
Bad Airline Food – Now This?!
Mar 19th
Airline food has long been the scourge of the industry. Literally! With customer expectations low, few expect that the meal they are served onboard an airliner will rise to the level of even a family style restaurant.
On the other hand, corporate jet catering is a whole different animal. With delectable entrees, delightful soups, outstanding appetizers and snacks, and the most decadent desserts imaginable, the passenger on a private jet expects [and pays for!] food akin to a five star performance.
Not anymore.
Today, in-flight caterers providing exemplary service and dining options is almost a thing of the past. Thanks to the rise of fractional jet operators who demand a narrow menu and smaller portion sizes, the quality levels with many in-flight caterers has nosedived. In addition, Air Chef, the largest provider of in-flight catering to business jets in the world, continues to snap up poorly performing caterers across the US. Now, corporate flight attendants must call a 1-800 number to place their order with an inexperienced and unknowledgeable clerk. Forget customer service and forget special orders…these do upset Air Chef!
With the bad name associated with the company, Air Chef is apparently seeking to distance itself from even its name. Air Culinaire, a caterer with operations in four different cities is now part of the Air Chef network. Now for the rub: word has it that Air Chef, in a bid to sharpen its image and to stave off the growing ranks of ticked off corporate flight attendants — their bread ‘n butter — the caterer will be changing its name to Air Culinaire.
Corporate flight attendants aren’t amused by Air Chef as evidenced by their comments on the Corporate Jet Catering site as well as on Cabin Managers, a forum that is also tied in with the Corporate Flight Attendant Community.
By the way, Rita’s Catering of Boston is another Air Chef caterer…business flight attendants know this and are fleeing to the competition as fast as they can.
Hey, Air Chef: do you get it?
Attention America: Here come the Thunderbirds!
Mar 18th
Recently I got invited by my daughter to visit her and her family in Las Vegas and watch her husband at work. Well..Las Vegas, who could say no to that invite. Under ordinary circumstances that would have been enough. But not this visit!!
You see my son-in-law Steve goes by another name- Dallas. Steve is Major Steve Horton the #4 slot pilot for the United States Air Force Flight Demonstration Team-The Thunderbirds.
The occasion was the Approval show-the very first show of the season but open to only friends and family of the whole team and several high ranking Generals with pen and paper taking notes on every move. Approximately 1000 got the honor of seeing the new 2006 team do their stuff over their home at Nellis AFB under overcast skies. The crowd is so small by comparison to a normal show of 200,000 attendees that it feels like a private audience with the Pope. The biggest ever crowd was at Coney Island on 4 July1987 -a mere 2.25 million watched in awe that day.
And if that wasnt enough the following night it was the annual show season kickoff dinner, which at least partially celebrates the end of a grueling training schedule. This year the dinner was held at the Hard Rock Hotel and Casino in beautiful downtown Las Vegas.
That gave me the opportunity to meet some of the new team members up close and personal including LTC Kevin Robbins Commander/Leader, aka the boss; MAJ Ed Casey, Opposing Solo; CPT Nichole Malachowski, Right Wing aka FiFi; and CPT Tad Clark, Narrator. FiFi is the first female Thunderbird flight team member-a tribute to her ability as a pilot-was the subject of a Good Morning America story that very morning.
As you might imagine this very elite group of 6 flyers, 6 other officers and a support team of 135 outstanding young men and women are, simply put, the very best in the world. All that talent, energy, dedication, teamwork, pride in what they do and how they do it-I am humbled to be in their presence but so proud to be an American.
In a nutshell the Thunderbird mission is primarily to support recruiting and retention programs and as you might imagine public relations. The team probably spends as much time at meet and greets as they do flying. They are a PR machine-and not a bad machine at that.
The Thunderbirds have a very demanding schedule that runs from March to November every year with usually 65-75 shows in upwards of 30 states. Check out www.nellis.af.mil for more information and a show near you. It is an experience you wont forget and wellit is AWESOME!
